Contact Us

Are you looking for an answer to the following question?

Q. How much is shipping?

A. All our prices are inclusive of Shipping, our items as large and heavy are sent by courier with online tracking within Australia.

Q. How long does delivery take?

A. Typically your item is dispatched within 48 hours from our warehouse. Depending on where you are in Australia delivery can take between 5 and 14 days for remote areas.

Q. Where are you located?

A. Our products are dispatched from various warehouses both on the East Coast and West coast of Australia to ensure fast and cost effective shipping times.

Q. Can I come and collect my order?

A. Unfortunately we are not open to the public and can only fulfill your order online.

Q. Had an issue with your order?

A. You can contact us directly in relation to not receiving your order or read our terms here for all other order related queries.

Q. What are your returns and refunds policy?

A. View our Terms page here

Q. Can I see one of your windmills in action?

A. Unfortunately due to privacy laws we cannot provide the details or addresses of past customers. If you require more photos to illustrate how our ornamental windmills look in action please view the product gallery page.

You can also fill out the form below and our team will contact you with an answer to your query.

Q. Can I phone you?

A. Sure but before you call have you tried our online customer service chat in the bottom right hand corner of your screen? alternatively our warehouse number is 08 6361 3133 we would love to speak to you any time.